Shipping policy
At Designer Promise, we understand how important it is for your clothing and footwear to arrive on time and in perfect condition. Every order is carefully checked, securely packed, and shipped with attention to detail to ensure a reliable and stress-free delivery experience.
Below you’ll find complete information about our shipping methods, delivery timelines, and service coverage.
Delivery Method and Cost
- Shipping Method: Standard Shipping
- Shipping Coverage: United States only
- Shipping Cost: Free on all orders
- Currency: All prices and transactions are processed in U.S. Dollars (USD)
Order Processing and Delivery Timeline
Order Processing Time
Orders are processed within 1–3 business days after the order is placed. Orders are prepared and packed during business hours, excluding weekends and holidays.
Transit Time
Once shipped, orders typically arrive within 4–7 business days, depending on the destination and carrier performance.
Total Estimated Delivery Time
The total estimated delivery time is 5–10 business days from the date of purchase.
Order Cut-Off Time
Orders placed after 3:00 PM (EST) will begin processing on the next business day.
Delivery Area
Designer Promise currently ships only within the United States. International shipping is not available at this time.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Please allow up to 48 hours for tracking details to update in the carrier’s system after shipment.
Delivery Notes
- Delivery times are estimates and may vary due to weather conditions, carrier delays, or high-demand periods
- Designer Promise is not responsible for delays caused by incorrect or incomplete shipping addresses provided at checkout
Customer Support
If you have any questions regarding shipping, delivery timelines, or tracking information, our support team is here to help.
Shop Name: Designer Promise
Phone: +1 212 962 6299
Email: info@designerpromise.shop
Address: 93 Nassau St, New York, NY 10038, United States
Opening Hours:
Monday to Friday | 11 AM - 7 PM
Saturday and Sunday-Closed
Time Zone: (GMT-05:00) EST (New York)
Thank you for shopping with Designer Promise. We appreciate your trust and are committed to delivering quality products and dependable service with every order.